The Public Service is the biggest employer of human resources in the country and so it is more important than ever that we endeavor to make the best use of that resource. It is imperative therefore that we harness the energy of those who work for us in order to realise their full potential and maximise their contribution. The presentation outlines in straight-forward terms the very simple actions that managers need to take in order that we get the best out of people and develop their managerial skills for the benefit of the community in which we live.